ALLERGY INFORMATION
Read the FAQs below for more information about food allergy
Important Food Safety Notice
If you have a severe food allergy, please contact us directly before placing your order. Your health and safety are our highest priority.
Frequently Asked Questions
FAQ 1What if I have a food allergy?
You should leave a note for the Takeaway on the Checkout Page/Basket or you can contact the Takeaway directly regarding any food allergies you may have. We strongly advise you to contact the Takeaway directly to confirm any allergy requests made online when placing an order.
- Add items to your basket
- Proceed to checkout
- Add your allergy requirements in the order notes section
- Confirm your order and we'll contact you if needed
FAQ 2How do we make sure that the food allergy information provided is accurate and up to date?
Your health is our priority and we do not want to risk it so we highly recommend you contact the Takeaway directly to get accurate and up to date information about the food and the preparation of it.
What We Do:
- • Train staff on allergy awareness
- • Maintain ingredient information
- • Follow food safety protocols
- • Use separate preparation areas when needed
What We Ask:
- • Always inform us of allergies
- • Contact us before ordering
- • Ask about ingredients if unsure
- • Be specific about severity
FAQ 3How do I contact the Takeaway directly?
The contact details are available on the Takeaway website. You can select the Contact Us option to find the Takeaway details.
FAQ 4Does the law require all food businesses to provide information about food allergies?
Please contact the Takeaway directly for any information regarding any food allergies.
Additional Resources:
- • Food Standards Agency guidelines
- • Local authority food safety regulations
- • Allergen labeling requirements
- • Staff training certifications
Common Food Allergens
The 14 major allergens that must be declared by law in many countries include:
Please ask about these and any other ingredients when ordering.
Emergency Information
If you experience a severe allergic reaction, call emergency services immediately.
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